Section 2: Audit requirements

Different types of audit

Internal audit:
A planned audit conducted by your own company based on the requirements of the ISO standard and your management system.

2nd party audit:
A planned audit based on an external company that is within your company’s supply chain, i.e. suppliers, clients.

3rd party audit:
An audit carried out by an external certification body focussing on your company’s compliance with an ISO standard.

Why perform management system audits?

  • Mandatory requirement of ISO management system standards (typically this is Clause 9.2)
  • Management confidence in the implementation of the management system
  • Provide a formalised and structured means of identifying process deficiencies
  • Enable process weaknesses to be identified before it affects the product or service
  • Provide a convenient framework for investigating problems
  • Encourages cross functional involvement
  • Creates opportunities for exchange of ideas and shared best practice between employees and/or departments
  • Increased commitment and awareness of company operations

Course Content Navigation

Section 1: Understanding Annex SL and Management System Standards
Section 2: Audit requirements
Section 3: Audit objectives
Section 4: Auditor responsibilities
Section 5: Audit programming
Section 6: Pre-audit activities
Section 7: During the audit
Section 8: Audit reporting
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